Your privacy is our priority
This page provides a full explanation of how your personal information is collected, used, and protected on the six66 platform.
Introduction
six66 (referred to hereinafter as "we", "us", or "the platform") is a safe and reliable online betting and casino service provider in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the protection of their personal information.
This privacy policy document will inform you of what information six66 collects about you, how that information is used, who it is shared with, and how you can maintain control over your information. By using our website or services, you will be considered to have given your consent to the terms of this policy.
What information we collect
six66 collects various types of information to operate its services properly. This information can be divided into two main categories:
Information provided by you
Information you voluntarily provide during account registration and use of the service:
- Full name and date of birth
- Email address and mobile number
- Bangladeshi national identity card details (for identity verification)
- Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account)
- Correspondence address
- Content of communications sent to support
Automatically collected information
Information that is automatically recorded when you visit our platform:
- IP address and device type
- Browser and operating system information
- Page visit history and duration
- Data collected through cookies and similar tracking technologies
- Transaction logs and gaming activity records
- Click and navigation patterns
Purpose of using information
six66 uses your collected information only for the following legitimate purposes. We do not and will not misuse your information for any purpose:
Account management
Information is used to create, verify, and keep your account secure, and to confirm identity.
Financial transactions
Financial information is used to process deposits and withdrawals, prevent fraud, and ensure financial security.
Customer service
Information is used to respond to your support requests and to assist effectively in resolving issues.
Service improvement
User behavior is analyzed to improve the platform's performance and user experience.
Safety and security
Information is analyzed to detect and prevent unauthorized access, fraud, and other cyber threats.
Communication and notifications
We communicate to inform you of important updates, security alerts, and information related to your account.
Disclosure and sharing of information
six66 does not sell your personal information to third parties. However, information may be shared in certain circumstances:
Authorized service partners
We work with trusted third parties to operate our services — such as payment processing services (bKash, Nagad, Rocket, Upay, and banking partners), technology infrastructure providers, and security services. These partners are given access only to the information necessary to carry out their designated tasks, and they operate under strict confidentiality agreements.
Legal obligations
In the case of court orders, lawful requests from law enforcement agencies, or other legal processes, six66 may be required to disclose information in compliance with applicable law. In such cases, we will make every effort to protect your privacy within the limits of the law.
Fraud prevention and protective measures
If money laundering, fraud, access by minors, or other illegal activity is suspected, information may be provided to the relevant authorities. six66 is committed to responsible gaming and protective measures.
Cookie policy
six66 uses cookies and similar technologies to improve your browsing experience and to analyze the platform's performance. Cookies are small text files stored on your device.
Essential cookies
These cookies are essential for the platform's core functions. They are necessary for maintaining login sessions, security verification, and payment processing. They cannot be disabled, as the service would not function properly without them.
Analytics cookies
These cookies collect data to understand how users are using the platform. We use this information to improve the quality of our service. You can disable these cookies if you wish.
Preference cookies
These cookies are used to remember your language selection, theme preference, and other personalized settings, so you do not need to reconfigure them each time you log in.
Marketing cookies
These cookies may be used to show you relevant offers and promotions. You can turn them off from your browser settings, though this may reduce the relevance of the ads shown to you.
You can manage and control cookie receipt through your browser settings. However, disabling essential cookies may mean that some important six66 services cannot be used.
Data security measures
six66 uses state-of-the-art security technology to ensure the protection of your information. Our security measures are as follows:
- SSL encryption: All data transfers on our platform are secured through SSL (Secure Socket Layer) encryption, which keeps your information out of reach of third parties.
- Secure servers: Your information is stored in encrypted form on secure servers. Multiple layers of security technology are active on the servers to prevent unauthorized access.
- Access control: Only authorized personnel have access to your personal information, and they operate under a strict confidentiality policy.
- Regular security audits: Regular security reviews and penetration testing are conducted to identify vulnerabilities in our systems.
- Regular backups: Regular secure backups of all data are maintained to prevent data loss.
Data retention period
six66 retains your personal information only for as long as necessary. We consider the following factors when determining the retention period:
- Active account: All relevant information is retained for as long as your account remains active.
- Closed account: After an account is closed, information may be retained for a specified period in accordance with legal obligations and the need to maintain financial records.
- Dispute resolution: If any dispute or legal proceeding is ongoing, the relevant information will be retained until it is fully resolved.
- Technical logs: Technical logs and analytics data are retained for a limited period for system security purposes.
After the specified period, information is securely deleted or anonymized so that you can no longer be identified in any way.
Your rights
As a user of six66, you have certain important rights regarding your personal information. You can contact us at any time to exercise these rights:
Right to access
You can request to see what information we hold about you. We will provide you with a copy of that information within the specified timeframe.
Right to rectification
If any of your information is incorrect or incomplete, you can request that it be corrected. Maintaining accurate information on your profile is important for the benefit of both of us.
Right to erasure
In certain circumstances you can request that your information be deleted. However, if there are legal obligations or ongoing financial matters, it may not be possible to fulfill the request in full.
Right to object to processing
You can object to the processing of your information for marketing communications or in certain other situations. Your objection will be considered and appropriate action will be taken.
Right to data portability
You can request your information in a structured, machine-readable format, where this is technically feasible.
Right to restrict processing
If there is a dispute about the accuracy of the information or if the processing is unlawful, you can request that processing be restricted during that period.
Protection of minors
six66 provides services only to individuals aged 21 or above. We do not knowingly collect information from any minor. This is ensured through an age verification process at the time of account registration.
If for any reason it is suspected that a minor's information has been collected, the relevant account will be closed immediately and that information will be deleted. If a parent or guardian suspects that their child is using our platform, please contact [email protected] immediately.
Third-party services
Some third-party services used on our platform (such as payment gateways) operate under their own privacy policies. six66 is not responsible for the data collection or usage practices of those third parties. We work only with trusted and secure service providers.
When payment services (bKash, Nagad, Rocket, Upay, and associated banks) process financial transactions, their own security and privacy processes are active. Details of those services can be found in their respective privacy policies.
Changes to the policy
six66 reserves the right to change, amend, or update this privacy policy at any time. Any significant changes will be published on this page. Continued use of the platform after any changes will be considered your consent to the new policy.
We advise our users to visit this page regularly. In the event of any major changes, we will make an effort to send a notification to the email address provided at registration.
Contact us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us. Our support team provides assistance in Bengali and English 24 hours a day, 7 days a week.
This privacy policy has been formulated in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, the jurisdiction of the courts of Bangladesh shall apply. For more information, please see our Terms and Conditions and Responsible Gaming pages.